Customer Engagement Platform
Automated Multimedia textAlerts to Bring Back Lapsed Customers
Send Personalized, Redeemable textAlerts on Rainy Days, Slow Days, or to Inform Customers of Service Announcements, Job Openings, etc.
How does it work?
Building Customer Loyalty & Driving Repeat Sales is as Easy as 1-2-3
Build a Large Database of Customers
Customers can sign-up for your program in multiple ways: Keyword Opt-in Program, Sign-up/Loyalty Kiosk, Mobile Web App & In-Store QR Codes
Send Texts to Your Customers
Send targeted text message campaigns to customers based on custom parameters such as store location, keyword responses, sign-up time frame and many more by using the simple, intuitive web portal
Track Results from Every Campaign
Track every campaign, click, check-in, offer redemption and so much more by using the merchant dashboard and Weekly Email Reports
Promote your Business with a 98% Open Rate
Quickly create textALERT campaigns or schedule custom automated texts sent automatically to customers at pre-determined intervals, such as five minutes or one hour after sign-up.
Trigger-based Automated Texts
With automated texts you can map out SMS & MMS’s from the time a customer signs up. For example, 1 hour after sign-up you can send them an MMS with links to your social media & website or even ask for their birthday to celebrate their big day.
MMS (image, up to 800 characters)
MMS is a great way to wow your customers with a picture or a fun gif. It’s also a great way to show off food or products which increase the response rate up to 25%.
SMS (up to 160 characters)
Don’t need to say a lot? SMS is a quick and efficient way to get your message out.
Case Studies
While it's true our focus started with boutique retail and food & drink establishments, our platform also works very well for any organization that would like to communicate effectively and efficiently with their customers, constituents, congregation, students, etc.
Ways to use Text Campaigns
Your creativity is truly the limit when it comes to creating textALERTS and KEYWORD campaigns. Here are just a few examples of how our customers leverage our Customer & Loyalty Program.
Why Choose Ever Loyal?
We boast a 98% retention rate for a reason. Merchants love our program! We help you drive up to 25% of your lapsed customers back for repeat business. We also help you attract new faces. What more could you ask for?
98 %
Open Rate of a Text Message
30 %
Avg. click-through rate of text message links
5 X
Higher open rate than e-mail
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